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Consumer Psychology and Behaviour Design

The Dark Side Of Design

The Dark Side Of Design

The Dark Side Of DesignGary van Broekhoven
Published on: 11/11/2024

In the realm of design, there's a shadowy corner that often goes unnoticed. It's a place where user experience, ethics, and business objectives collide in a complex dance. This is the dark side of design.

Consumer Psychology
The Role of Emotions in Experience Design

The Role of Emotions in Experience Design

The Role of Emotions in Experience DesignGary van Broekhoven
Published on: 09/11/2024

Experience design is a powerful tool. It shapes how we interact with products, services, and even each other. But what role do emotions play in this process?

Consumer Psychology
Decoding User Insights: The GRAMS Secret

Decoding User Insights: The GRAMS Secret

Decoding User Insights: The GRAMS SecretGary van Broekhoven
Published on: 30/10/2024

Finding patterns in user interviews can be tricky. My GRAMS framework—Goals, Reality, Alternatives, Meaning, Solutions—offers a structured approach to understanding users deeply. Curious to learn more? Let’s explore!

Behaviour DesignConsumer Psychology
Biases and are they important

Biases and are they important

Biases and are they importantGary van Broekhoven
Published on: 29/10/2024

Biases can distort user research. Key to accurate insights: focus on relevant biases, like confirmation and false memory. Embrace flexibility, open-ended questions, and accept that being wrong is part of growth.

Behaviour DesignConsumer Psychology

“ It’s not what they drive that counts but what drives them.”

Gary van Broekhoven

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